Privacy Policy for WiseOne Tech Pvt. Ltd.

Effective Date: 01 August 2023
WiseOne Tech Pvt. Ltd. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, wiseonetech.in, and use our services. By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identification Information: When you register for an account, subscribe to our services, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.

• Non-Personal Information: We collect non-personal information such as IP addresses, browser types, and other usage data through cookies or other tracking technologies to help us improve our website and services.

• Sensitive Personal Data: If applicable, we may collect sensitive personal data such as financial information for payment purposes. We ensure this data is securely processed.

2. How We Use Your Information

We use your information to:

• Provide our services, including cyber security, cyber forensics, software development, and related consulting services.

• Process payments and transactions.

• Communicate with you regarding your account, services, and promotions.

• Improve and personalize your experience with our website and services.

• Respond to your inquiries and customer support requests.

• Comply with legal obligations, including data retention and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors to assist with payments, IT infrastructure, and customer service.

• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

• Business Transfers: If our company undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience, analyze website usage, and improve our services. Cookies help us remember your preferences, track your activity on our website, and gather analytics data. You can control cookie settings through your browser, but disabling cookies may affect your user experience.

5. Data Retention and Deletion

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will securely delete or anonymize it.

You may request deletion of your personal data by contacting us at info@wiseonetech.in. However, some data may need to be retained for legal or business reasons.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: You have the right to request information about the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete data.

• Deletion: You may request the deletion of your personal data, subject to applicable legal exceptions.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@wiseonetech.in.

7. Data Security

We employ reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

8. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such data. Parents or guardians should contact us if they believe we have collected data from a child.

Key Compliance Notes

In addition to the Privacy Policy, the following compliance notes ensure that our practices adhere to relevant legal and regulatory requirements:

1. Compliance with Indian Laws

• Information Technology Act, 2000 (IT Act): We comply with the IT Act, 2000, and its Reasonable Security Practices and Procedures Rules. We adopt security measures to protect your personal data and ensure its confidentiality.

• Sensitive Personal Data: If we process sensitive personal data, such as financial information, we do so in accordance with the IT Act and ensure that data is stored and processed securely.

2. Personal Data Protection Bill (PDPB) Compliance

The Personal Data Protection Bill, 2019 (PDPB) is under consideration in India and aligns with global standards such as the GDPR. We are committed to complying with the PDPB when it is enacted, which includes:

• Obtaining explicit consent for data collection.

• Data minimization, only collecting data that is necessary for providing our services.

• Right to Access: You have the right to request access to your data, request correction, and request deletion in accordance with the PDPB.

3. Compliance with GDPR (If Applicable)

If we process the personal data of individuals in the European Union, we comply with the General Data Protection Regulation (GDPR), which includes:

• Data Subject Rights: You have the right to access, correct, and erase your personal data.

• Data Processing Consent: We obtain explicit consent from users in the EU before collecting personal data and provide them with the option to withdraw consent at any time.

• Data Transfers: If we transfer personal data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

4. Cookies Compliance

We comply with applicable cookie laws by obtaining user consent before collecting data through cookies. You can manage your cookie preferences through your browser settings, and we provide you with the ability to opt-out of non-essential cookies.

5. Data Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities within the legally required timeframes. We will take steps to mitigate any harm caused by the breach and improve our security measures.

6. Third-Party Service Providers

We work with trusted third-party vendors and service providers for payment processing, cloud storage, and other business functions. These third parties are contractually obligated to protect your personal data in accordance with our privacy standards.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, or if you would like to exercise your rights, please contact us at:

WiseOne Tech Pvt. Ltd.
Email: info@wiseonetech.in
Landline: 0124-4987770
Mobile: 9220632393
Address: H.No-33/2, Hari Nagar, Opp- New Anaj Mandi, Gurgaon, Haryana - 122001, India