Terms and Conditions for WiseOne Tech Pvt. Ltd.

Effective Date: 01 August 2023

Welcome to WiseOne Tech Pvt. Ltd. ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website wiseonetech.in ("Website"), services, and products provided by us. By accessing or using the Website and its services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Acceptance of Terms

By using our Website and services, you accept and agree to be bound by these Terms and Conditions. You must be at least 18 years old to use our Website or services.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically.

3. Privacy Policy

Our Privacy Policy, available on our Website, outlines how we collect, use, store, and protect your personal data. By using our Website or services, you consent to our data practices, as described in the Privacy Policy.

4. Services Offered

WiseOne Tech Pvt. Ltd. provides a range of services, including but not limited to:

• Cyber Security and Cyber Forensic Courses

• Consulting Services in Cyber Security

• Software Development

• Smart Labs/Classes

• Drone Survey Services

• IT Infrastructure Solutions

By using our Website, you agree to the terms for each of these services as detailed in specific sections or agreements.

5. User Obligations

You agree to use the Website and our services only for lawful purposes. You will not:

• Engage in any illegal or unethical activity

• Upload or transmit any malicious software (e.g., viruses, malware)

• Attempt to breach the security measures of the Website

• Violate the intellectual property rights of WiseOne Tech Pvt. Ltd. or third parties

6. Account Creation and Security

You may need to create an account to access certain services. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you suspect any unauthorized access to your account.

7. Payment and Refunds

Payments for services, such as courses or consulting services, are due at the time of purchase. We accept various payment methods, and the specific terms regarding payment, refunds, and cancellations are available on the relevant pages of our Website.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, videos, software, and course material, is the property of WiseOne Tech Pvt. Ltd. and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without explicit permission.

9. Limitation of Liability

To the maximum extent permitted by law, WiseOne Tech Pvt. Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services, including but not limited to damages for loss of profits, data, or goodwill.

10. Termination of Services

We reserve the right to suspend or terminate your access to the Website and services if you violate any of these Terms or engage in illegal activities.

Key Compliance Notes

To ensure compliance with applicable laws and regulations, the following key points are incorporated into these Terms and Conditions:

1. Data Protection Compliance:

We comply with India’s Information Technology Act, 2000 (IT Act) and its Reasonable Security Practices and Procedures Rules, governing the protection of personal data. If we process sensitive personal data, we follow additional protective measures as required by law.

• Data Subject Rights: You have the right to request access, correction, and deletion of your personal data. You can contact us at info@wiseonetech.in for any such requests.

• Cookies: We use cookies and other tracking technologies to enhance user experience and monitor the usage of our Website. By using our Website, you consent to our use of cookies in accordance with our Privacy Policy. You may control cookies through your browser settings.

2. Compliance with Privacy Laws:

• Personal Data Protection Bill, 2019: We are preparing for compliance with India's Personal Data Protection Bill, 2019 (once it is enacted). This bill sets strict guidelines for obtaining consent, providing data access, and managing data deletion requests.

• General Data Protection Regulation (GDPR): If we process data of individuals in the EU, we will comply with the GDPR, including obtaining explicit consent for data collection, providing the right to access, rectification, and erasure of personal data, and adhering to strict data processing standards.

3. Third-Party Vendors and Data Sharing:

We may share your personal information with third-party vendors, including payment processors, email communication providers, and IT service providers, to facilitate the operation of our Website and services. These third parties are obligated to handle your information in a manner consistent with our privacy practices.

4. Payment Processing:

For payments related to courses or services, we use secure, third-party payment processors such as Razorpay. These payment processors may collect your payment information, and their own privacy policies will apply. We do not store sensitive payment information on our servers.

5. Children's Privacy:

Our Website and services are not intended for individuals under the age of 18. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such data. Parents or guardians should contact us if they believe we have inadvertently collected data from children under 18.

6. Legal and Regulatory Compliance:

We comply with applicable laws, including those related to data protection, consumer protection, intellectual property, and cybercrime prevention. We may disclose your information to comply with legal requirements or in response to legal requests, such as subpoenas, court orders, or other legal processes.

7. Data Retention:

We retain your personal data for as long as necessary to provide our services or as required by law. After the retention period, we will securely delete or anonymize your personal data.

8. Dispute Resolution:

Any disputes arising from these Terms and Conditions will be governed by Indian law, and any legal action will take place in the courts of Gurgaon, Haryana.

Contact Information

If you have any questions or concerns about these Terms and Conditions or our compliance with privacy laws, please contact us at:

WiseOne Tech Pvt. Ltd.
Email: info@wiseonetech.in
Landline: 0124-4987770
Mobile: 9220632393
Address: H.No-33/2, Hari Nagar, Opp- New Anaj Mandi, Gurgaon, Haryana - 122001, India